Last Updated: 15.02.25
Privacy Policy
Effective Date: 12/12/2023
Last Updated: 8/21/2025
At Workopia.ai, your privacy matters to us. We’re committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, use our AI-powered services, or interact with our platform.
By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, and business details (e.g., company name, industry, team size). Profile information when signing up for an account or requesting onboarding support.
Booking Information: Appointment dates, times, and service preferences.
Service & Usage Information: Workflow preferences, AI assistant configurations, booking details, or integrations used (e.g., Voiceflow, Zapier). Communication logs between your AI assistant and customers.
Payment Information
Billing details, invoices, or payment method information (processed securely via Stripe or other third-party gateways).Technical Information: IP address, browser type, device information, and cookies when you visit our website.
2. How We Use Your Information
We use your information to:
Power and personalize your AI assistant and automations.
Improve service delivery and user experience.
Process payments and manage billing.
Send service updates, onboarding materials, or promotions (if you opt in).
Analyze performance, troubleshoot issues, and enhance our platform.
3. Sharing Your Information
We never sell or rent your personal or business data.
We may share limited information with:
Trusted Partners: Such as hosting providers, analytics tools, or automation platforms that help deliver our services.
Legal Authorities: If required by law or to enforce our Terms of Service, prevent fraud, or ensure platform security.
4. Data Security
We use industry-standard security protocols to protect your information, including:
Encrypted connections (SSL/TLS).
Secure access controls.
Regular audits and infrastructure monitoring.
5. Your Rights
You can at any time:
Access, update, or delete your personal information.
Request a copy of your data.
Revoke marketing communication by unsubscribing or contacting us.
To exercise these rights, please contact us at hello@workopia.ai.
6. Cookies and Tracking
Our website uses cookies to enhance your browsing experience. You can disable cookies in your browser settings, but this may affect the functionality of our website.
7. Third-Party Links
We may integrate with or link to third-party services (e.g., Zapier, Stripe, Calendly). Please review their privacy policies as we do not control their data practices.
8. Children’s Privacy
Our platform is intended for business users aged 16 and older. We do not knowingly collect personal data from minors.
9. Changes to This Policy
We may occasionally update this policy. Changes will be posted on this page with the revised effective date. We recommend checking back periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: hello@workopia.ai
Effective Date: 12/12/2023
Last Updated: 8/21/2025
At Workopia.ai, your privacy matters to us. We’re committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, use our AI-powered services, or interact with our platform.
By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, and business details (e.g., company name, industry, team size). Profile information when signing up for an account or requesting onboarding support.
Booking Information: Appointment dates, times, and service preferences.
Service & Usage Information: Workflow preferences, AI assistant configurations, booking details, or integrations used (e.g., Voiceflow, Zapier). Communication logs between your AI assistant and customers.
Payment Information
Billing details, invoices, or payment method information (processed securely via Stripe or other third-party gateways).Technical Information: IP address, browser type, device information, and cookies when you visit our website.
2. How We Use Your Information
We use your information to:
Power and personalize your AI assistant and automations.
Improve service delivery and user experience.
Process payments and manage billing.
Send service updates, onboarding materials, or promotions (if you opt in).
Analyze performance, troubleshoot issues, and enhance our platform.
3. Sharing Your Information
We never sell or rent your personal or business data.
We may share limited information with:
Trusted Partners: Such as hosting providers, analytics tools, or automation platforms that help deliver our services.
Legal Authorities: If required by law or to enforce our Terms of Service, prevent fraud, or ensure platform security.
4. Data Security
We use industry-standard security protocols to protect your information, including:
Encrypted connections (SSL/TLS).
Secure access controls.
Regular audits and infrastructure monitoring.
5. Your Rights
You can at any time:
Access, update, or delete your personal information.
Request a copy of your data.
Revoke marketing communication by unsubscribing or contacting us.
To exercise these rights, please contact us at hello@workopia.ai.
6. Cookies and Tracking
Our website uses cookies to enhance your browsing experience. You can disable cookies in your browser settings, but this may affect the functionality of our website.
7. Third-Party Links
We may integrate with or link to third-party services (e.g., Zapier, Stripe, Calendly). Please review their privacy policies as we do not control their data practices.
8. Children’s Privacy
Our platform is intended for business users aged 16 and older. We do not knowingly collect personal data from minors.
9. Changes to This Policy
We may occasionally update this policy. Changes will be posted on this page with the revised effective date. We recommend checking back periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: hello@workopia.ai